Raj Kumar - Curriculum Vitae

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<p> RAJKUMAR RAJENDRANAvedore Tvaervej 60, Hvidovre 2650, DenmarkMobile : + 4581923531Email : rk2192641@gmail.comSkype : raj467690https://dk.linkedin.com/in/raj-kumar-549bb3a3CAREER OBJECTIVE</p> <p>Strive constantly towards achieving perfection in the field of IT security systems and IT SUPPORT through optimum utilization of my knowledge and strengths.</p> <p>EXPERIENCE SUMMARY</p> <p> Total of 7 years and 6 months of technical experience In which 4.1 years in IT security field and 3.5 years in Helpdesk (technical support) field Hands-on experience in IT security systems like HP Arcsight, IBM QRADAR, Solutionary ActiveGuard, IBM Intrusion prevention system &amp; Symantec Data Loss Prevention Worked as Arcsight ESM analyst, IBM Intrusion Prevention Administrator and Data Loss Prevention Administrator In-depth knowledge of Risk assessment, Security audits, Proactive IT Monitoring, Networking, WAN optimization, VMware, Switching, Routing, TCP/IP stack, Linux, Windows OS, Microsoft SharePoint, Microsoft Office, SAP ERP and Client support services Ability to identify threats and resolve complex PC, Client application issues Excellent communication, presentation, technical documentation and project management skills </p> <p>SKILLS &amp; PROFILE</p> <p>Operating Systems : Windows XP, Windows 7, Redhat Linux Ticketing Tools :Hpsd, SERVICE NOW, HP Service Manager, Remedy</p> <p>CAREER SNAPSHOTSOrganization:Tata Consultancy Services, IndiaDesignation :IT Analyst/Security Engineer (Nov 2011 to Dec 2015) Professional Experience: The details of the assignments that I have handled are listed below in the reverse chronological order.Project :Cyber Threat Unit (Delta Airlines - US Airlines) - Mar 2015 Dec 2015Tools :IBM QRADAR, Solutionary ActiveGuard, Bluecoat reporter, Symantec Brightmail, HP Arcsight ESM console 6.5.1, IPS -IBM ISS Site Protector, Symantec Data Loss Prevention. DescriptionThe Cyber Threat Unitworks in cooperation with Information Technology and the business enterprise-wide to provide Delta Air Lines with an optimal response capability for ever-evolving threats.Responsibilities Providing continued monitoring, investigating, tracking and responding to security incidents which are received through IBM QRADAR &amp; Solutionary ActiveGuard SIEM (ActiveGuard Security and Compliance Portal) Investigating Spam/Phishing emails which are received from users and requesting to perform tasks (Blocking/Categorizing the Malicious Sites)</p> <p>Designation: HELPDESK ENGINEER Target U.S - Client support center (Feb 2011 Nov 2011)</p> <p>DescriptionThe Client Support Center (CSC) 1st level Contact Center managing technical break/fix issues with Desktop / Laptop PCs, hardware peripherals, Software applications, Servers, Networks, Vendor applications, interfaces, Printers, Telephone / Voicemail, Store applications / hardware.</p> <p>Organization:HCL technologies, India.Designation :Subject matter expert and technical support officer (June 2008 Feb 2011)</p> <p> Worked as Senior Technical Support Executive (Resolution Expert), resolving problems that cannot be resolved by an inbound Agent. Providing Technical Assistance to resolve their internet issues</p> <p>ACADEMIC QUALIFICATION</p> <p>Academic QualificationsUniversity / Board / InstituteMajor Specialization</p> <p>Bachelor of Engineering J.J Engineering College, Trichy, IndiaElectrical and Electronics- (2007) 65%</p> <p>H.S.CCampion A.I. school, Trichy, IndiaBiology (2003) 69%</p> <p>10thCampion A.I. school, Trichy, IndiaOthers (2001) 84%</p> <p>CERTIFICATIONS</p> <p> ITIL V3.0 Foundation &amp; VMware certified associatecloud Chennai, India</p> <p>Hobbies &amp; Interests: Fitness and pencil sketching</p> <p>PERSONAL SNIPPETDate of Birth : 20th June 1986Marital Status / Nationality : Married / IndianLinguistic Abilities : English, Tamil and started to learn Danish Danish Green Card Visa (Work Permit) : G5023555 (RAJKUMAR R ) </p>