Ishan Wijerathne - CV NEW

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  • PERSONAL SUMMARY Gain experience and exposure in the field of Insurance in a dynamic environment of a well reputed organization to continually expand my abilities and face new challenges with a view of learning and developing myself, in turn to be part of the growth of the organization.

    WORKING EXPERIENCE

    ORIENT Insurance Ltd (Member of Al-Futtaim group company, Dubai) November 2011 Up to date Assistant Manager - Underwriting (Non-MotorMarine & Medical)/Re-insurance From 01st May 2015 to up to date

    Overseeing the entire Marine/Medical underwriting process flow both at head office and branches

    Improve underwriting & risk selection criteria to make underwriting profits for Marine and Medical

    Improve/re-engineer work processes and obtain optimal use of the ICT facilities

    Conduct port-folio reviews on existing customer base and weed out loss making accounts

    Develop the E-marine facility to reach a wide range of customers

    Provides MIS to the management to make important changes to the Marine/Medical line of business

    Participating management meetings and involving with decision making

    Troubleshooting & implementing new products in the system along with IT department

    Involving with recruitment of operational staff

    Conducting operational Training for new staff

    Grievance handling

    Conducting performance Appraisals of the subordinates Handling treaty reinsurance, Facultative reinsurance and Co insurance of the company

    Executive - Underwriting (Non-Motor Marine & Medical) 15th November 2011 to 30th April 2015

    Involving with company set-up

    Implementing systems and policies.

    Handling all underwriting queries/policies (Motor & Non motor)

    Maintaining a very healthy business relationship with brokers and corporate clients.

    Training new staffs on the relevant products.

    Leading, handling and managing a team which engaged in all marine and medical business Line. Guiding them to achieve department goals

    Curriculum Vitae of

    WIJERATHNA MUDIYANSELAGE ISHAN DUMINDU

    WIJERATHNA NO 151/1, Pushparama Road, Pahala Biyanwila,

    Kadawatha

    Name with initials : W M I D Wijerathna

    Marital status : Married NIC Number : 820331150V School Attended : Royal College, Colombo 07

    Date of birth : 02

    nd February 1982

    Gender : Male

    Nationality : Sri Lankan Age : 33 Years Mobile : +94 (77) 7 766992 Home : +94 (11) 2 923020 E-Mail : ishanwj@gmail.com Linked-in : ishanwj@gmail.com

  • CHARTIS Insurance Ltd (Presently know as AIG Insurance Ltd September 2008 November 2011 Executive Claims/Customer Care (General Insurance)

    Handling Non Motor Claims Specially Marine insurance claims in respect of Import, Export, Freight Forwarders, Goods in Transit, Producing Transit and Plantation policies and Medical Claims including Direct claims settlements (cashless claims) in respect of hospitalization

    Handling Marine insurance claims on behalf of the policies issued by the worldwide Chartis Insurance offices (Global Marine)

    Conducting marine surveys and inspections

    As a customer care executive, visiting to respective hospitals at the time of admission & discharges of our customers (settle the bills then and there).Ensuring direct settlement claims being the contact person for the customers and issuing the guarantee letters to the hospitals

    Handling Workmens Compensation Insurance (WCI) & Extended Warranty Insurance Claims

    Preparing the claims reports to the internal management & the Regional office (Dubai) HNB Assurance PLC March 2008 August 2008 Business Development Officer (Grade 2) Broker Servicing

    Bringing the most valuable business to the company

    Build up a strong relationship with the customers

    Motivating team work & relationship at office Union Assurance PLC March 2006 March 2008 Insurance Assistant & Customer Care Officer Health Insurance Claims

    Processing surgical & hospitalization claims (Indoor & Outdoor)

    As a customer care executive, visiting to respective hospitals at the time of admission & discharges of our customers (settle the bills then and there)

    Maintaining a strong relationship with the customers, brokers and corporate clients

    Motivating team work & relationship at office V2 Graphics & Phone Centre December 2002 January 2006 Sales Officer cum Computer Operator

    PROFESSIONAL QUOLIFICATIONS

    Partly completed the Associateship (Diploma) - Indian Insurance Institute Exams - Indian Insurance Institute

    Successfully completed and obtained the Licentiate Certificate - Indian Insurance Institute exam May 2013 - Indian Insurance Institute

    Certificate in Computer studies at Technology & Computer Training Institute, Colombo 08

    Certificate in Computer Hardware Engineering at Raytronics Computer Institute, Milagiriya

    KEY SKILLS

    Experience in leading and handling a team

    Ability to work under pressure and meeting deadlines

    Excellent and genuine Team Player

    Excellent and strong communication skills

    Excellent Customer Service Skills

    Ability and willingness to learn fast

    Attended various Customer Service Trainings & Workshops

    Self motivated

    Excellent Interpersonal Skills

    Excellent knowledge in Marine & Medical Underwriting

  • EXTRA CURRICULAR ACTIVITIES

    Represented the College Base Ball team since 2000 to 2001

    Representing Royal College under 19 Base Ball team, became the All Island Champions in under 19 all island champion tournament

    REFEREES

    I hereby certify that the above information are true and correct to the very best of my knowledge. Yours faithfully,

    Ishan Wijerathne

    Date: February 9, 2016

    Deepthi Lokuarachchi Chief Executive Officer Sri Lanka Insurance Corporation Rakshana Mandiraya No.21 Vauxhall Street Colombo 02 Sri Lanka Mobile : +94 (77) 9 261297

    Mihiri Senevirathna Assistant General Manager Non Motor AIA General Insurance Lanka Ltd 75, Kumaran Rathnam Road Colombo 02 Sri Lanka Direct : +94 (11) 2 310380 Mobile : +94 (77) 3 184612