Meeting & Event Resource Guide
Our goal is to be Best to Do Business With. There are various stages when we interact with you, the customer. They are: solicitation and marketing, sales and booking, pre-planning, on-site and post-event. Through each of these stages, we focus on the following touch points: creativity, consistency, communication, flexibility and image. To aid you in the planning process, we have compiled the following hotel information. It is a pleasure to assist you with coordinating the many details that are necessary for making the perfect meeting, convention or event a success. Please note that all pricing is subject to change. We look forward to supporting you in planning a successful event.
1001 Marquette Avenue South Minneapolis MN 55403
Table of Contents General Information
Hotel Information Overview Suite & Guestroom Diagrams are available upon request from your Catering, Event or Sales
Manager Skywater Restaurant & Lounge information is available on our website,
www.minneapolis.hilton.com or by contacting you Catering, Events or Sales Manager Function Space and Banquets
Hotel Space Overview Catering Menus available upon request from your Catering or Event Manager Function Space Diagrams available upon request from your Catering or Event Manager
Hotel specifics listed alphabetically
Forms Credit Application, Electrical Order Form, Telephone & Internet Order Form and any other
additional order form you should require are available from your Catering or Event Manager upon request.
GENERAL INFORMATION Located in the heart of downtown Minneapolis, the exquisite Hilton Minneapolis hotel is perfect for guests traveling to Minneapolis on business or for pleasure. An elegant Victorian brick building rising twenty-five stories above one of America's top cities, the hotel offers a range of in-house amenities and is ideally situated to access the city's top attractions. Our spacious, newly renovated hotel guest rooms and suites feature all the conveniences of a first-rate hotel. Guests will enjoy our signature Serenity Beds, accented by warm-shaded designs and beautifully hand-carved oak. Additionally, all of our hotel rooms and suites are fitted with large windows, affording expansive views of the city on a fresh Minnesota day. Guests can also take advantage of our various hotel amenities. If you're traveling to Minneapolis on business, the Hilton Minneapolis hotel can cater to you with a range of tailored hotel services and facilities. Business travelers and conferees can enjoy our 24 hours business center, over 77,000 square feet of flexible hotel meeting space, audio and visual equipment rental, express hotel mail service, hotel video conferencing equipment and facilities, voicemail and high-speed internet access in every hotel room Additionally, our brand new Symphony Ballroom is ideal for larger corporate events, picture-perfect weddings or banquets. All hotel guests are also invited to dine at the Skywater Restaurant and Lounge, featuring Midwestern cuisine with a metropolitan flair. Whether you're traveling to Minneapolis on business or for pleasure, you'll find the Hilton Minneapolis hotel ideally placed to access the city's top tourist attractions and business centers, which are Skyway connected. The Hilton Minneapolis hotel is located near several Minneapolis attractions that include: For a truly exquisite hotel experience in Minneapolis, be our guest at the Hilton Minneapolis - we promise travel that takes you places. FUNCTION SPACE AND BANQUETS
Catering Menus available upon request from your Catering or Event Manager Function Space Diagrams available upon request from your Catering or Event Manager
The Hilton Minneapolis offers 77,000 square feet of flexible function space. The rich color scheme and custom artwork highlighting Minnesota's many landmarks provides an upscale environment for Meetings, Exhibits, Social Banquets and Weddings. The 24,780 square foot Minneapolis Ballroom is the largest hotel ballroom in the State, accompanied by 35 additional meeting rooms varying in size, Hilton Minneapolis offers flexibility for events ranging in size from 10 people to 2,800 people.
RESOURCE INFORMATION Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) Audio/Visual Automated Teller Machines Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center Bus/Bus Companies Car Rental Agencies Cash Paid Outs Cash Paying Guests Celebrity/ Dignitary Visits Check Cashing Privileges Check-In and Checkout Coat Check Services Coffee Maker Concierge Convention Center Corkage Credit Cards Credit Policy Currency Exchange Dance Floor Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Dressing/Green Rooms Drug Stores Dry Cleaning eEvents Electrical
Elevators Emergency Procedures Entertainment Environmental Commitment Exhibits Fax Machines Fax Numbers Fire Codes Fitness Center Flags Floral/Florist Food Donations Freight Elevator General Manager Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In, Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline Hair Salon HHonors Floor Hospitality Desks Hospitality Suites Functions Hotel Facts/History Housekeeping Indemnification In-Room Dining Interpretation/Translation Services Internet Services Key Cards Key Hotel Contacts Kosher Labor Laundry/Valet Limousine Services Linen Selection Liquor Laws Load-In/Load Outs (Production, Decor, & Staging) Loading Dock Local Information Lost and Found Luggage Storage
Manager on Duty (MOD) Mail Services Massage Therapy Master Accounts Medical Facilities/Services Meeting Packages Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard Music/Musicians Newspapers/Publications Office Equipment/Supplies Off Premise Catering Package Room Parking Personalized On-Line Group Page (POG) Pets (policies) Photography Pianos Pools Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Production Crew Meals Public Transportation Pyrotechnics Radios/Pagers/Nextels Recycling Registration Assistance Registration Desks Reservations (RAPID!) Resort Fee Restaurants/Lounges Restaurant Reservations Restrooms Resumes Rigging Ropes/Stanchions Rooming Codes/Rooming Lists Safes/Safe Deposit Boxes Security Shipping and Receiving Shopping
Signage/Banners Site Inspection/Pre-planning Smoking Sound System Spa Special Meal Requests Storage Suites Taxes Taxicabs Telephones/Telecommunications Tours/Sightseeing Trash Removal Tuxedo/Formalwear Voice Mail Weather Wheelchairs Wired Payment Worship Services Zip-Out Checkout ADVERTISING OPPORTUNITIES
The hotel offers groups and their attendees opportunities to advertise during the specified dates of the event. Your Catering or Event Manager can provide detailed information and also discuss other ideas not listed below: > Logo products, e.g., keycards, cocktail napkins, to go lunch boxes, etc. > Video Channel in Guestrooms > Plasma Screens in Meeting Space > Banners/Signage
Back to Resource Information AFFILIATES
Groups meeting in conjunction with a conference, but not part of the official convention program who require meeting space can work directly with our Catering or Events Departments. All meeting space will be at the hotels prevailing room rental rates and will be subject to the hotels standard contract terms and conditions. A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event, so that they can be individually contacted by the Catering or Event Manager to set up food, beverage and billing arrangements. Back to Resource Information
Airline Nationwide Aero Mexico 1-800-237-6639 Air Canada 1-888-247-2262 Air France 1-800-237-2747 Air India 1-800-223-7776 Air Jamaica 1-800-523-5585 Air New Zealand 1-800-262-1234 Air Tran 1-800-247-8726 Alaska Airlines 1-800-426-0333 All Nippon Airways 1-800-235-9262 American Airlines 1-800-433-7300 America West Airlines 1-800-235-9292 Austrian Airlines 1-800-843-0002 British Airways 1-800-247-9297 Continental Airlines 1-800-525-0280 Delta 1-800-221-1212 Frontier 1-800-432-1359 Japan Airlines 1-800-525-3663 Jet Blue 1-800-538-2583 KLM Royal Dutch Airlines 1-800-447-4747 Korean Air 1-800-438-5000 Lufthansa 1-800-645-3880 Midwest Airlines 1-800-452-2022 Northwest (Domestic) 1-800-225-2525 Northwest (International) 1-800-447-4747 Qantas 1-800-227-4500 Singapore Airlines 1-800-742-3333 Southwest Airlines 1-800-435-9792 United Airlines 1-800-521-0810 US Air 1-800-428-4322 Varig 1-800-468-2744 Virgin Atlantic 1-800-862-8621
Back to Resource Information AIRPORT INFORMATION
The nearest airport is the Minneapolis/St. Paul International Airport located 12 miles (approximately 25 minutes) from the Hilton Minneapolis. Please follow this link for a map. The following is the link to the MSP International Airport website Airport Transportation to and from Hilton Minneapolis is not provided by the hotel. Please make reservations with our preferred airport transportation provider SuperShuttle Inc. by following this link, or by calling them at 1-800-BLUE-VAN. SuperShuttle is available 24 hours a day, 7 days a week. Tickets can be purchased upon arrival on a first come first serve bases at the New Transit Hub, one level below baggage claim. Super Shuttle offers discounted rates for groups of 100 or more on pre-purchased round-trip tickets. Please contact your Catering or Event Manager for further information.
Back to Resource Information AMENITIES
Hilton Minneapolis In-Room Dining is happy to service your group gift and amenity needs. Please contact your Catering or Event Manager of your specific preferences so they can provide a list of amenities to suit your needs. All amenity pricing includes state sales tax, gratuity, and delivery fee. For a standard delivery, the fee is $3.00. Back to Resource Information
AMERICANS WITH DISABILITIES (ADA)
The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms, common areas and transportation services are, and will be, in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act. You agree that one week in advance of your event; you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space. You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids. We will, upon your request, furnish you with the names of businesses you can contact to obtain these aids. You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event. Back to Resource Information
Presentation Services Audio Visual (PSAV), our audio visual company, brings years of experience in the field of audio visual to your meeting at the Hilton Minneapolis. PSAV may be reached by dialing 612-397-4908. Back to Resource Information
AUTOMATED TELLER MACHINES
There are ATM machines conveniently located in the hotel lobby by the 11th street entrance and on the second floor of the hotel near the escalators. There are also ATM locations throughout the city at all major bank locations. Back to Resource Information
Please contact you Catering or Event Manager for contact information for local Nanny, Baby-Sitting, or other Childcare Services required for your event. Back to Resource Information
Please contact your Catering or Event Manager for contact information for local Balloon Services required for your event. There is a fee associated with the use of helium balloons. All helium tanks must be in an approved safety stand or cart and the hotel here must provide written approval for the use of all displays and/or decorations proposed by guest. Back to Resource Information
BANKS Most major banks have a presence in Minneapolis. Please contact your Catering or Event Manager for a listing of all bank locations. Some banks located near Hilton Minneapolis are, Wells Fargo Bank, TCF Bank and US Bank. Back to Resource Information
BANQUET BEVERAGE SELECTION
The Hilton Minneapolis offers a choice of standard and premium beverages on banquet bars. Your Catering or Event Manager can provide you with our beverage menus upon your request. Specialty items are available upon request. All banquet bars serve wines by the glass, domestic and imported beers, soft drinks, juices, mineral water, and non-alcoholic beers and wines. Blended drinks and champagne by the glass are available upon request. Back to Resource Information
In accordance with Minnesota liquor laws, all alcoholic beverage sales will begin no earlier than 8:00am and conclude no later than 2:00am Monday through Saturday, and begin no earlier than 12:00pm and conclude no later than 1:00am on Sunday. Back to Resource Information
Items in our banquet inventory are for your use at no additional charge. Costs associated with rental of any equipment requested not in inventory will be passed on to your group. For more information on banquet equipment, please ask your Catering or Event Manager. Back to Resource Information
BANQUET MENU SELECTION
We request that banquet menus, room arrangements, and other details pertinent to your convention be submitted to your Catering or Event Manager no less than two weeks prior to your conference date. Our Chef is available to custom design menus for your group and assist in selecting the proper items to create a one of a kind meal, break or reception. Back to Resource Information
STANDARD BANQUET TERMS AND CONDITIONS 1. ASSIGNMENT/CONFIRMATION OF FUNCTION SPACE: The function space assig...