Dave Rippon, Head of Organisational Development Bridging the Gap.

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    03-Jan-2016

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<ul><li><p>Dave Rippon, Head of Organisational Development</p><p>Bridging the Gap</p></li><li><p>ContextExcellent councilImprove outcomes100m efficiencies (180m)</p><p>ChallengeAvoid a sense of crisisAchieve more with less </p></li><li><p>Bridging the Gap8,500 people - 180m = 5,500 people</p><p>5,500 x 1.25 x 1.25 x 1.2 = 10,312 (people) (process) (activity)</p></li><li><p>PeopleEngagement (upper quartile): +18%Square pegs in square holes: +19%-48%Focus (leadership): 5%?Creativity (culture): 5%?</p></li><li><p>ApproachEngage &amp; empower the workforceCollaborative leadershipGreater customer focusFind hidden talent and deploy it betterAvoid mass redundancies</p></li><li><p>EngagementAuthentic/empowering leadershipHonestly share our realityClear vision and valuesFocus on the individualFocus on strengths/opportunities</p></li><li><p>We dont employ robots!</p></li><li><p>Recruiting to personal strengths</p></li><li><p>Assessing &amp; matchingOn-line tool (personality and ability)</p><p>Employee portal (qualifications and experience)</p><p>Automated job-matching (square pegs in square holes)</p></li><li><p>Managing transition SWITCH TeamResource temporary roles/projects</p><p>Support/coaching/development</p><p>Prioritised to permanent roles</p></li><li><p>Results: Internal Jobs Market</p><p>RatingExcellentGoodSatisfactoryPoorJob Fit14%48%35%3%Competence17%55%28%0%Attitude20%53%27%0%Team Impact14%62%24%0%</p></li><li><p>Results: SWITCH</p><p>RatingExcellentGoodSatisfactoryPoorJob Fit63%25%13%0%Competence60%30%10%0%Attitude74%14%12%0%Team Impact60%27%12%1%</p></li><li><p>Organisational Results </p><p> Implemented new operating model </p><p> Closed 20 buildings, relocated 3,300 employees, 1,500 working flexibly</p><p> 100m savings</p><p> Workforce down from 8,400 to 6,300</p><p> No redundancies</p></li><li><p>Organisational Results Customer satisfaction upProtected front-lineHigh levels of trust/motivation:98% believe its important to improve services to customers75% believe the council has high integrity - 14% neutral72% trust senior managers 13% neutral (CIPD: 35% - lower in public sector) 98% of managers believe its worth the effort</p></li><li><p>We dont employ robots!</p><p>* </p></li></ul>

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