Who to go with? - Updated October 2013 by Talentnet Corporation

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Human Resources Outsourcing (HRO) is used by plenty of companies nowadays, especially multi-national organisations. Its clearly become a trend in modern management methods. But managers must still identify and select a reliable HR vendor, so what is the best approach? Some ideas for you to consider like: Strategy, Bidding procedure, Service quality and Branding, Vendor's process, Quality Control, Flexibility of Solutions, Pricing. Consider our suggested questions to recognize and assess any risks in your enterprises payroll procedures and to ensure your enterprise is handling its payroll procedures with the professionalism you expect and require. ----- Visit talentnet.vn to receive frequent updates on VN Labor Law or discover our prestigious HR services for Employer and Employee. Talentnet Corporation | Executive Search | HR Advisory | Mercer Survey & HR Consulting | Payroll & HR Outsourcing

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  • 1. HR CONSULTING CORNERWHO TO GO WITH? Human Resources Outsourcing (HRO) is used by plenty of companies nowadays, especially multi-national organisations. Its clearly become a trend in modern management methods. But managers must still identify andselect a reliable HR vendor, so what is the best approach? The following are a few ideas for you to consider.1. Strategy: Analysing outsourcing need and outsourcing decision Analysis is a necessity in order to make sure a perceived outsourcing need is truly critical or not. A comparison should be between in-house self-management and outsourcing, in terms of quality, efficiency, cost, and even risk from both sides the company and the vendor regarding rapid technological development and confidentiality of information. This will give you the grounds to make the right decision. Your analysis will also give you the criteria for selecting the vendor most appropriate to your needs.2. Bidding procedure When selecting a vendor, a company would normally invites three or four bids, depending on the size of the tasks needed. The bidding process usually includes the following elements: the bidding procedure, the scope of the tasks, the proposed cost, the timeline for submission and the method of selection.3. Service quality and branding Aside from an analysis to evaluate a vendors quality, in many cases a reference from other clients already using their services is worthwhile.To conduct an accurate evaluation, you need to create an analysis table and template so that your marking for vendor is consistent. This will guarantee precision in your analysis results. 4. Study a vendors processes Expertise in managerial processes will shows you where a vendors strength lies. A logical and scientific system provides consistent service quality throughout all operations. A process and system with many control points also helps to maximise productivity and minimise any shortcomings.www.talentnet.vn

2. HR CONSULTING CORNER5. Quality control It is essential for a company to require a vendor share an experience regarding their ability to control quality. You can also make a case study to evaluate what the vendors strengths and weaknesses are and to see what their solutions may be if certain issues arise.6. Flexibility of solutions A competent vendor must be flexible in their solutions. Questions should be asked to comprehend their competency in complex tasks, and you can check their adaptability.7. Pricing Pricing for the service will depend on the tasks involved and their complexity, the contract term, and the effort and expertise the vendor must invest in meeting client needs. You should consider the vendors branding and reputation and the benefit to you from engaging their services. Importantly, you need to properly determine what the totalexpense will be. Mutual benefit and the long-term relationship is an important consideration for both sides when negotiating the price. These are some of the key areas managers must carefully consider before selecting a vendor for their HRO needs.HR Consulting Corner is monthly composed in a Question & Answer format by HR consultants of Talentnet Payroll & HR Outsourcing Services. Our purpose is to support readers & enterprises to understand more about HR trend in Vietnam and update the new labour changes for prompt application.To receive our e-newsletter about labour legislation highlights, kindly email: vo.ha.uyen@talentnet.vn PREVIOUS PAYROLL & HR OUTSOURCING ARTICLES 1. Human Resource Outsourcing2. HRO & Foreign Employees3. In-house or outsourced?www.talentnet.vn4. What to outsource?5. Risk management in payroll systems