• 1. 3 Easy Steps to improve your Customer Loyalty in Brick & Mortar Retail!Technology technology solutions on Using smart is radically transforming the sales floor!the in-store shopping experience! FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated. Picture © Karramba Production - © Fotolia.com Picture Fotolia.com
  • 2. 61 % of retail managers believe in a survey by Motorola Solutions, Inc. that shoppers are better connected to information than retail sales associates!FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.Source: motorolasolutions.com - The 6th annual Holiday Shopping Study 2012
  • 3. FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 4. Connecting with Shoppers!  Almost half of surveyed shoppers (47%) agreed that they have a better experience when sales associates use the latest technologies to assist them.  48% of shoppers reported that helpful store associates motivated them to spend more in-store.  More than half of surveyed shoppers (55%) believed that information kiosks help store associates improve the shopping experience.  While overall customer satisfaction has risen since 2007, surveyed shoppers reported rising dissatisfaction with the return/exchange process – 29%were not satisfied in-store and 45%were not satisfied with online experiences.  Two-thirds (66%) of surveyed retail associates recognize the positive effect of mobile loyalty account access on the shopper experience.FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.Source: motorolasolutions.com - The 6th annual Holiday Shopping Study 2012
  • 5. Enabling Sales Associates!  82% of retail associates agreed that improving in-store communication between staff and managers would have a positive effect on shopper satisfaction.  58% of retail associates recognized the positive effect of mobile point of sale (mPOS) on the shopping experience.  36% of shoppers believed that store associates using tablets enhanced their shopping experience, and 59% of store associates agreed that they could better serve customers if they were equipped with tablets.FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.Source: motorolasolutions.com - The 6th annual Holiday Shopping Study 2012
  • 6. Empowering IT!  Nearly eight in ten (79%) retail associates agreed that store management can better manage employees and operational processes when empowered with technology and better information.  72% of shopping-related walkouts resulted in lost sales – an average loss per abandonment of $156.  Retailers can recover 69 percent of out-of-stock incidents if associates are prepared to offer shoppers the option to order the items before leaving the store and have them sent to their homes.  63% of store managers agree that they need more real-time information to better ensure customer satisfaction.FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.Source: motorolasolutions.com - The 6th annual Holiday Shopping Study 2012
  • 7. In-store retailing isn’t broken, it’s the current model and experience that is!FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 8. “ Hello, we are ” fromFIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated. Downtown San Francisco, California.
  • 9. We are helping to transform ! the in-store purchase, providing ! an "Apple Store-like" experience and beyond!!FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 10. “ So, empower your sales associate with ” a Fiverun tablet!FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 11. Our solution value for you: FastQueue: Mobile checkout from anywhere in the store! ShowCase: Display and showcase all of your products! CustomOrder: Manage and sell your inventory universally from any store! DeepAnalytics: To know what your customers are desiring in real-time!… and there are much morefeatures on a Fiverun !empowered tablet! !FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 12. Cloud based technology:fits every : With our Fiverun SaaS technology, we can easily plug into your current IT systems. There is zero hardware or software to buy and/or install! Our proprietary cloud based app platform enables retailers easy on-boarding and seamless integration with the existing retail technology!FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 13. About . . .FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 14. About Fiverun:Fiverun helps brick & mortar retailers to transform the in-store purchaseexperience for their customer without investing millions into own technologysolutions.Our products enable retailers to provide their customers the benefits of theseamless and easy experience they love online, to the offline retail storeand even extend such experience to the devices of consumers.Fiverun’s senior management team brings extensive business experiencefrom the cloud, mobile, payment, IT security, luxury and retail industry:FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 15. Let’s get started …And have our first discussion on howFiverun can help transform your brick& mortar retail concept strategy intothe future!sales@fiverun.comphone#+1 (415) 952-6011FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
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Technology is radically transforming the in-store shopping experience

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This presentation highlights the topics of the Motorola Solutions, Inc. 6th annual study "Rise of the Connected Shopper: 61 Percent of Retail Managers Report Consumers Better Informed than Associates" and outlines how importent it is for brick and mortar retailers to invest in mobile technology like a Fiverun empowered iPad to transform the in-store purchase, providing an "Apple Store-like" experience and beyond!
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  • 1. 3 Easy Steps to improve your Customer Loyalty in Brick & Mortar Retail!Technology technology solutions on Using smart is radically transforming the sales floor!the in-store shopping experience! FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated. Picture © Karramba Production - © Fotolia.com Picture Fotolia.com
  • 2. 61 % of retail managers believe in a survey by Motorola Solutions, Inc. that shoppers are better connected to information than retail sales associates!FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.Source: motorolasolutions.com - The 6th annual Holiday Shopping Study 2012
  • 3. FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 4. Connecting with Shoppers!  Almost half of surveyed shoppers (47%) agreed that they have a better experience when sales associates use the latest technologies to assist them.  48% of shoppers reported that helpful store associates motivated them to spend more in-store.  More than half of surveyed shoppers (55%) believed that information kiosks help store associates improve the shopping experience.  While overall customer satisfaction has risen since 2007, surveyed shoppers reported rising dissatisfaction with the return/exchange process – 29%were not satisfied in-store and 45%were not satisfied with online experiences.  Two-thirds (66%) of surveyed retail associates recognize the positive effect of mobile loyalty account access on the shopper experience.FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.Source: motorolasolutions.com - The 6th annual Holiday Shopping Study 2012
  • 5. Enabling Sales Associates!  82% of retail associates agreed that improving in-store communication between staff and managers would have a positive effect on shopper satisfaction.  58% of retail associates recognized the positive effect of mobile point of sale (mPOS) on the shopping experience.  36% of shoppers believed that store associates using tablets enhanced their shopping experience, and 59% of store associates agreed that they could better serve customers if they were equipped with tablets.FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.Source: motorolasolutions.com - The 6th annual Holiday Shopping Study 2012
  • 6. Empowering IT!  Nearly eight in ten (79%) retail associates agreed that store management can better manage employees and operational processes when empowered with technology and better information.  72% of shopping-related walkouts resulted in lost sales – an average loss per abandonment of $156.  Retailers can recover 69 percent of out-of-stock incidents if associates are prepared to offer shoppers the option to order the items before leaving the store and have them sent to their homes.  63% of store managers agree that they need more real-time information to better ensure customer satisfaction.FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.Source: motorolasolutions.com - The 6th annual Holiday Shopping Study 2012
  • 7. In-store retailing isn’t broken, it’s the current model and experience that is!FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 8. “ Hello, we are ” fromFIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated. Downtown San Francisco, California.
  • 9. We are helping to transform ! the in-store purchase, providing ! an "Apple Store-like" experience and beyond!!FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 10. “ So, empower your sales associate with ” a Fiverun tablet!FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 11. Our solution value for you: FastQueue: Mobile checkout from anywhere in the store! ShowCase: Display and showcase all of your products! CustomOrder: Manage and sell your inventory universally from any store! DeepAnalytics: To know what your customers are desiring in real-time!… and there are much morefeatures on a Fiverun !empowered tablet! !FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 12. Cloud based technology:fits every : With our Fiverun SaaS technology, we can easily plug into your current IT systems. There is zero hardware or software to buy and/or install! Our proprietary cloud based app platform enables retailers easy on-boarding and seamless integration with the existing retail technology!FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 13. About . . .FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 14. About Fiverun:Fiverun helps brick & mortar retailers to transform the in-store purchaseexperience for their customer without investing millions into own technologysolutions.Our products enable retailers to provide their customers the benefits of theseamless and easy experience they love online, to the offline retail storeand even extend such experience to the devices of consumers.Fiverun’s senior management team brings extensive business experiencefrom the cloud, mobile, payment, IT security, luxury and retail industry:FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
  • 15. Let’s get started …And have our first discussion on howFiverun can help transform your brick& mortar retail concept strategy intothe future!sales@fiverun.comphone#+1 (415) 952-6011FIVERUN.COM © 2013 Fiverun, Inc. – mobile solutions for retail. elevated.
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