In just a few years, digital innovations have transformed the customer experience and continue to do so. Marketers spend
one-third of their expense budgets
Virtual reality headset sales could
reach $7 billion by 2018.
The aerial drone market is expected to generate $91 billion over the next decade.
Source: Teal Group, an aerospace consultancy
Advances in virtual reality, wearable technology, analytic solutions, and more are quickly changing the ways that consumers and brands interact. As we head into a new year, heres a sneak peek at some of the innovations that are expected to disrupt customer expectations and experiences in the near future.
28 billion things ranging from bracelets to
cars will be connected to the
Of that goes to infrastructure
By Judith Aquino and Itzuri Burg
By 2016, total mobilepayment transactions are
expected to reach $27 billion, with users spending an
average of $721.47 annually.